New Records

We will gladly accept any returns and offer a full refund or store credit on any unopened new records within 7 days of purchase. We will accept returns via curb side pickup at our location during business hours. It is the customer's responsibility for the return shipping costs. After 7 days, sealed products returned within 14 days of purchase will be accepted as exchange only. All returns require a receipt or proof of purchase. Returns made after 14 days of purchase will not be accepted.

Vintage Records

If the product you've received is inaccurate or defective, please contact us within 14 days of purchase. Returns or exchanges made after 14 days of purchase will not be accepted. All returns require a receipt or proof of purchase.

Please email us if you have any questions or encounter any issues at info@flowrecrodstore.com